About

Transforming Correctional Care

Quality Correctional Care was cofounded in 2011 by Lisa Scroggins, who spent years working in and around county jails. She managed operations, watched the same names cycle through the same facility, and saw what fragmented care actually costs: repeat offenders, strain on custody staff, unnecessary ER transports, and the next generation following the same path as the last. QCC was created to raise the bar for correctional healthcare through its innovative approach merging medical, mental, and addiction care as one integrated solution.

With QCC, you’re partnering with a healthcare company who understands the inside of a jail as well as the inside of a clinic.

The QCC Practice

QCC’s approach is rooted in partnership and solution-focused work. We bring our expertise to the table alongside facility leaders, addressing the systemic and clinical realities of correctional care with discipline and consistency.

The first 72 hours that a patient spends incarcerated is when we do some of our most impactful work. We equip our patients to get through substance use withdrawal, initiate treatment for mental health issues, and help them start to find their strength again.

Reducing Recidivism

Recidivism is one of correctional healthcare’s most persistent challenges. The Bureau of Justice Statistics found that 83% of released prisoners were rearrested within nine years, with 44% rearrested in the first year alone. QCC and its nonprofit partner, Q360 offer programs that support a patient’s return to their community — stronger and better prepared to face the challenges of being a criminally involved patient.

Experience That Delivers

Our team knows correctional healthcare from the inside out — clinicians trained in jail-based medicine, leaders who understand facility operations, and frontline staff who bring both clinical rigor and steady judgment. Our experience is what allows us to offer productive solutions and advocate for a correctional system that works better for everyone.

We believe healthcare is a basic human right afforded to everyone, regardless of where they are in their criminal justice journey. That belief drives the work, and the work delivers measurable impact across the facilities, communities, and lives QCC touches every day.

IMPROVE

Population Health

Healthier patients results in fewer emergencies, fewer repeat encounters, and safer facilities.

SAVE

Tax Dollars

QCC’s bill scrubbing service is unmatched. We are transparent and ensure our clients understand the details of our process. Historical data shows that QCC’s bill scrubbing service outperforms competitors consistently.

PROTECT

Civil Liability Risk

QCC’s policies and procedures are guided by NCCHC and ACA standards, helping the partner facilities we serve manage their civil liability exposure.

Hope for a historically underserved population, through integrated care, respectful interactions, and the steady support of teams who understand this work.

Our Leadership

QCC’s leadership has spent the better part of two decades shaping a model of correctional healthcare practiced with discipline and a deep understanding of the systems it serves, earning recognition across the industry and changing what facilities can expect from a clinical partner.